LEARNER OUTCOMES: Are you ready to take your heritage Nortel CCMS reporting data to the next level, but frustrated by grappling with spreadsheets?  Are you looking for a fast, easy way to answer critical business questions,  but don't want to be saddled with costly new hardware,analytical software, IT support needs and big fees?    Then you will want to learn about Symmetrics' brand new Software-as-a-Service (SaaS) offering called nVISION ON DEMAND.