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RESCHEDULED: Self Service for NES Customers: The Road Ahead
Track : 600 - Contact Center
Program Code: 639
Date: Wednesday, April 21, 2010
Time: 1:30 PM to 2:30 PM  EST
Room: 403
PRESENTER :
Anna DeGraftenreed, Avaya

LEARNER OUTCOMES: Come and learn about the new capabilities for MPS, the migration path for ICP and how to leverage you investments into the Avaya contact center roadmap. Protect, extend and Grow will be the themes of the presentation – come and see how they can be applied to your customer service solutions.

No items are available for this session.
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