SHSMD - 2008 Annual Conference and Exhibits
Click here to go to the previous page
Real World Strategies for Healthcare Marketing in the Digital Age
Program Code:
T12
Date:
Thursday, September 18, 2008
Time:
1:15 PM to 2:45 PM
EST
SPEAKER
(S):
Pamela Henderson, Chief Marketing Officer,
St. Joseph Mercy Oakland Hospital, Pontiac, MI
Pamela Henderson is Chief Marketing Officer, St. Joseph Mercy Oakland Hospital, a Member of Trinity Health. With more than 25 years experience in key sales and marketing roles, including research, strategic planning, product and channel development, Ms. Henderson has been instrumental in helping organizations discover market opportunities from customer and market data to develop innovative growth strategies. Her involvement in both the corporate and health care industries for organizations including Westinghouse, Ford Motor Company and the University of Michigan Health System give her a unique perspective on the challenges facing today’s health care marketer. As CMO, Ms. Henderson is responsible for developing the sales and marketing strategies for St. Joseph Mercy Oakland hospital, a 428-bed comprehensive community hospital; a long-time health care leader in Oakland County and a member of Trinity Health, the fourth largest Catholic health care system in the United States.
|
Felicia Stanczak, Managing Partner and Director, Strategy and Planning,
Magnani Continuum Marketing, Chicago, IL
Felicia Stanczak is Managing Partner and Director of Strategy and Planning, Magnani Continuum Marketing. As Director of Strategy and Planning for Chicago’s most integrated integrated marketing agency, Ms. Stanczak oversees strategic planning and execution for a variety of health care and Fortune 500 companies, including St. Joseph Mercy Oakland Hospital, CNA Insurance and the Central Region of Marriott Hotels and Resorts International. With over 15 years of agency- and client-side marketing and communications experience, Ms. Stanczak is an advocate for the value of research and the critical role of digital media in today’s competitive environment. Her integrated approach blends organizational objectives with real world perspective to develop innovative and effective marketing strategies.
|
Description
Technological advancements haven't just impacted the way we treat and heal patients, it has radically changed how we must market to them. Effective marketing strategies today mandate an integrated approach that addresses the ever-increasing importance of the digital world. Through case study, explore successful strategies for building a local hospital brand and defending market share against larger competitors using a two-prong digital strategy. Learn more about consumer digital media habits and how they relate to healthcare and continue to evolve. Discover the role of research in understanding the voice of the customer, the role of physicians in driving brand preference, and its critical importance in the creation of any strategy.