Examine a comprehensive set of frameworks and concepts for developing strategy in a community hospital, using the case example of Emerson Hospital, Concord, MA.Discuss key strategic issues including determining the between strategic issues and those that are more operational or tactical. The role of senior management will be presented and the process for engaging board and medical staff will be discussed.

You will learn to: ·
- Differentiate the difference between strategy and
planning.·
- Understand frameworks and concepts required to guide
a successful strategic planning process in a complex,
highly competitive environment.·
- Recognize the importance of separating strategic
issues from the myriad operational/tactical issues
confronting hospitals on a daily basis.·
- Value the roles of trustees, senior managers and
physicians.
- Appreciate the importance of linking strategy to
financial and human resources.