SHSMD - 2009 Annual Conference and Exhibits
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Not All Patients Are Created Equal — The Importance of Defining Your "Best" Patients
Program Code:
F01
Date:
Friday, October 2, 2009
Time:
11:15 AM to 12:30 PM
EST
SPEAKER
(S):
Matt Montgomery, senior vice president of HealthCareID, the healthcare consulting division of Buxton in Fort Worth, Texas. He advises hospitals, health systems and healthcare provider networks on market planning and marketing-based solutions. He brings six years of consulting experience to his position at Buxton. Mr. Montgomery is a graduate of Northwest Missouri State University.
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David Atkinson, vice president and executive director for wellness consulting at Cooper Corporate Solutions, the corporate services brand of Cooper Aerobics in Dallas, Texas. He is an industry consultant specializing in worksite wellness programming, corporate health promotion and commercial fitness feasibility. Cooper Corporate Services provides comprehensive consulting services including wellness and benefits program evaluation, development and implementation, commercial club planning and design, as well as staff training and development. Mr. Atkinson is a graduate of Dallas Baptist University.
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Description
To succeed in the competitive healthcare environment, executives must focus on better understanding their patients—anticipating their needs while developing long-term, profitable relationships with them. By leveraging your organization’s own data, learn how to retain and grow relationships with your most valuable patients. Find out how to target prospective patients who are likely to use your services, increase the return on your marketing dollars, and much more. Understand the value of patient intelligence in today’s healthcare, as well as the information proactive executives are using to make marketing and operational decisions.