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SHSMD - 2009 Annual Conference and Exhibits
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Best Practices/Emerging Issues
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Physician Relations
Planning
PR & Communications
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Best Practices/Emerging Issues
F07 "Medical Tourism": What's Emerging? Why does it matter? What to do?
F18 Using CRM to Transform a Struggling New Movers Program into a Profitable Strategy
F29 Physician Employment Revisited
T07 Marketing Patient Safety: Taking on Clutter and Culture in your Hospital
T18 Preparing for the 990/Schedule H and the Important Role of Communications
T29 Is there light at the end of this tunnel, and, where does it come out? Strategies for when the recession ends
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Business Development
F11 Service Line Regional Growth Strategy
F22 Creating New Customers and Revenues with a Medical Fitness Center
F33 Revenue Generation with a Hospital-Owned DME
T11 Successfully Establish a Niche Market in Women's Health
T22 Strategic Patient Acquistion: Clarian Health's Call to Change
T33 A Prescription for the Free-Standing ED . . .
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Core Competecies
F10 Got Creativity? Capture It! 10 Ways to Stay on top of Your Game and Your Work
F21 Comprehensive Strategic Planning for a Large Academic Medical Center
F32 Planning and Implementing a Next Generation Contact Center
T10 If Content is King, Shouldn't It Rule Your Website?
T21 OMG - I Need a Plan B
T32 Improving Innovation Success: Engaging Four Generations to Drive Success
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Leadership/Professional Development
F09 I'll Take the Corner Office, Please...Tips for Communicating with Millennials
F20 Ordinary Greatness: Making the Most of Your Organization's Talent
F31 Formula for Success: Engaged Employees + Connected Leadership = Enhanced Customers Experience
T09 Your Unique Brand--How to Sell Yourself
T20 Building Great Leaders Through Talent-Based Organizations (TBO)
T31 If Healthcare Is About Well-Being, Why Am I So Stressed Out? Tools and Practices for Increasing Productivity and Cutting Stress
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Marketing
F01 Not All Patients Are Created Equal — The Importance of Defining Your "Best" Patients
F02 New Brand Mastery: Integrated Business, Brand and Marketing Strategies to Drive Growth
F12 Marketing Trends for a Multicultural Society - Safely Harnessing Social Media
F13 The Stickiness of a Social Media Marketing Campaign
F23 When Complacency Costs You More than Patients (A ProMedica Physician Group Case Study)
F24 How To Operationalize Your Brand: From Taglines to Name Tags
T01 Positioning Your Organization Today for Health Care in 2020
T02 Deal or no Deal - What's the real price?
T12 Marketing in Tough Times
T13 When Growth Stalls: One Hospital's Prescription to Cure Your Ailing Bottom Line
T23 Building the Referral Development Function as a Strategic Organizational Competency
T24 Marketing . . . By the Numbers: Insights for Leading-Edge Healthcare Marketing, Communications and Planning
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Physician Relations
F08 Engaging Surgeons in Service Line Development: Overcome the Challenges through Co-Development
F19 "Pay for Quality", A Physician Partnership Model
F30 Finding and Keeping Dr.Right
T08 Hospitals and Physicians: What Brings them Together and What Tears them Apart --Several Case Studies
T19 Physician and Employer Sales and Retention Management: Real World Application for Success
T30 Physician Relations Made Easier with Technology and CRM
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Planning
F05 No Capital, No Worries
F06 Counterintuitive Success: Implementing Bold Strategies in the Face of a Recession
F16 Getting Hitched: Considering Merger During Down Times
F17 Strategic Differentiation and the Drivers of Change
F27 Engaging Your Board in Strategic Planning
F28 Using Health Information Technologies as a Horizontal Physician Alignment Strategy
T05 Strategic Options in a Consolidating Market
T06 Working in Concert: Integrating strategic, market and medical staff plans
T16 Evaluating Strategic Performance
T17 Turning Today's Crisis into Tomorrow's Opportunities Through Effective Strategic Planning
T27 What Would Happen If.....Using Scenario Planning to Define Your Business Strategy
T28 Evaluating Your Medical Staff Needs
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PR & Communications
F03 Customer Advisory Groups: One Way to Listen to the Market
F04 Bring Good Things to Life . . .Findings and Activating Brand Ambassadors
F14 The Web's Role in Crisis Communications: Case Study on How Mercy Medical Center Dealt with Historic Flooding
F15 Marketing to the Mature Market Place Trends and Updates: 2009
F25 Ready. Set. Roll-out! Marketing Quality on the Fast Track
F26 Government Relations for Healthcare Marketing and Public Relations Practitioners
T03 The Naked MD: Your Chance to Grill Doctors on Their Curious Contributions to Healthcare Marketing
T04 Bathtubs, Blackberries & Brains - A Case Study in Guerilla Marketing
T14 Breakthrough Communication Strategies to Keep Employees Engaged through the Downturn
T15 Extreme Makeover--How One Hospital Turned its Website into a Consumer Magnet and ROI Machine
T25 PR 101 - From Face Time to Facebook
T26 Crisis Communications - Sink or Swim in Today's 24/7 News Cycle
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Workshop
W01 Heads in Beds: A Marketer's Guide to Enhanced Marketing Strategies
W02 Strategic Public Relations and Communications--The Essentials
W03 Tying it all together...Research as the ribbon
W05 Best Practices for Building Profitable Growth and Measuring ROI
W06 Hospitals 2020--How Fundamental Economics, Clincial Innovation and IT will Reshape the Healthcare Delivery Model
W07 Improving the ROI of Employed Physician Practices
W08 The Power of Retail Healthcare
W10 Effective Physician Strategies: A Tool-Based Approach to Achieving Best-fit Options
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