SHSMD - 2009 Annual Conference and Exhibits
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Ready. Set. Roll-out! Marketing Quality on the Fast Track
Program Code:
F25
Date:
Friday, October 2, 2009
Time:
3:30 PM to 4:45 PM
EST
SPEAKER
(S):
Deborah Jurgeleit, managing partner and director of Star Group’s Strategic/Account Planning department, has brought her strategic planning experience to an array of accounts for 10 years. Whether for a public transportation system or a healthcare system, a global soft drinks corporation or a regional restaurant franchise, her approach and ability to uncover consumer insights have enabled Star programs and communications to engage their recipients. Prior to being with Star, she spent 13 years at the New York office of BBDO Worldwide where her leadership contributed to the growth of Campbell Soup’s portfolio, the introduction and repositioning of several Quaker Oats products, and the transition of GE small appliances to the Black & Decker brand name. She received her B.A. in experimental psychology from SUNY at Stony Brook. Her graduate studies were in communications research at the University of Pennsylvania’s Annenberg School.
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Colleen Leonard Leyden, Director of Corporate Marketing and Public Relations Department for The Chester County Hospital, has been with the hospital for 12 years. Prior to this, she was with the Crozer-Keystone Health System in neighboring Delaware County. Colleen oversees the development of industry-leading and award-winning publications, ad campaigns and photography. She is responsible for web development, brand and service-line marketing strategy implementation, as well as corporate and patient communications. Along her professional path, Colleen was a Presidential spokesperson for Superfund while working at the U.S. Environmental Protection Agency, and was the marketing director of United Way of Chester County, Southeastern Pennsylvania. She began her career in broadcast media as a radio newscaster. Colleen received her B.A. in communications from West Chester University, where she is pursuing her graduate studies.
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Description
Two years ago The Chester County Hospital embarked on an aggressive, organization-wide initiative to enhance the environment of care and position itself as a leading hospital and employer in the region. In June 2008, the Joint Commission awarded Disease-Specific Care Certifications and the resulting Gold Seal of Approval™ to six of the hospital’s disease management programs. Eager to market transparency, the hospital’s marketing team was inspired to develop a comprehensive marketing campaign centered on quality. Hear how this stellar team managed and maximized their internal and external resources to accomplish their goals.