SHSMD - 2009 Annual Conference and Exhibits
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Breakthrough Communication Strategies to Keep Employees Engaged through the Downturn
Program Code:
T14
Date:
Thursday, October 1, 2009
Time:
1:30 PM to 2:45 PM
EST
SPEAKER
:
Burl Stamp is the president and founder of Stamp & Chase, Inc., a health care consulting firm that partners with health care organizations across the country to improve performance through better communication. Prior to launching Stamp & Chase, Burl served as President & CEO of Phoenix Children’s Hospital, where he spearheaded development and construction of the first freestanding children’s hospital in Arizona. He is the author of The Healing Art of Communication and a frequent speaker on health care patient experience, strategy, marketing and leadership. He holds an MBA from Washington University, where he is an adjunct faculty member in the Olin School of Business.
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Description
Even if your hospital has been fortunate enough to avoid layoffs, employees know they are at risk. Their fear can dramatically affect morale and productivity at a time when hospitals need all staff engaged and delivering their very best. Gain new insights into ways you can help your organization’s leadership and employees thrive in today’s tumultuous environment. Uncover ways to serve as a more effective internal adviser to leaders, helping them understand the critical roles they play in superior two-way communication that engages employees.