At Carleton University we use registration restrictions, reserved seating, pre-requisites to manage course access.
But there is an exception to every rule! Student needs a course to graduate, took the pre-requisite elsewhere, grades from previous term not available
Reviewing requests for overrides, assigning overrides and communicating overrides was becoming a major task for those responsible in the academic departments. The solution was to automate. Come and see how Carleton automated the process to request an override, how departments review these requests, assign the override and communicates the results.