Michele oversees the Strategy & Insight team, encompassing strategy, analytics and market research, for The Agency Inside. She is a public champion of multichannel, brand engagement strategies and is passionate about bringing the power of relationship marketing to brands and the industry as a whole.
PRIMARY SPEAKER
:
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about each speaker.
Doug Langdon, Vice President Technology Markets, Harte-Hanks
Doug has provided direct marketing solutions to Technology clients since 1999, Working with many of the Fortune 500 Technology clients. Doug is dedicated to servicing and supporting the Microsoft/Harte-Hanks partnership.
SPEAKER
(S):
Maurice Rice, Group Marketing Manager, Lead Management, Microsoft
Maurice Rice, Group Marketing Manager, Lead Management and Teleservices at Microsoft, Maurice has spent the past 6 years at Microsoft building the lead management and telemarketing functions for US Business Marketing Organization. Prior to Microsoft, Maurice worked in marketing and sales management roles for companies including, Classmates Online, eCharge, HMS Partners, and Circuit City. Maurice received a Bachelor’s degree in Political Science from the University of Cincinnati, and a Masters in Business from Seattle University.
Chad Sewell, Sr. Marketing Manager, Lead Management and Tele, Microsoft
Chad Sewell, Senior Marketing Manager, Lead Management at Microsoft. Chad has spent the past 3 years at Microsoft building the lead management and functions for US Business Marketing Organization, with a combined 10 years of lead management experience. Prior to Microsoft, Chad worked in marketing, CRM and lead management roles for BMC Software and Harte-Hanks, with numerous high-tech customers. Chad received his Bachelor’s degree in Marketing and International Business from Baylor University.
Description
Delegates will learn how Microsoft automated lead submission, validation, qualification and routing from all online and offline channels for its top subsidiaries to drive pipeline efficiency on a global basis.
LEARNER OUTCOMES:
Learn common mistakes within lead management process
Learn the evolution of lead management at Microsoft
systems.
Learn to create efficiencies in lead routing, nurturing, and conversion