Michele oversees the Strategy & Insight team, encompassing strategy, analytics and market research, for The Agency Inside. She is a public champion of multichannel, brand engagement strategies and is passionate about bringing the power of relationship marketing to brands and the industry as a whole.
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David Funsten, Vice President, Channel Optimization Strategist, Harte-Hanks
David Funsten has been creating and implementing financial services database marketing programs for more than 20 years. As vice president of strategy in financial markets at Harte-Hanks, David is responsible for analyzing database information, creating integrated marketing plans and interpreting results for retail banking and other financial companies.
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Jane Muelhaupt has nearly 20 years of experience in managing direct marketing initiatives, primarily for the financial services industry. As vice president, consumer direct, for U.S. Bank, she focuses on overall marketing and creative strategy, model development and data-mining in order to optimize incremental targeting for both customers and prospects.
Description
Retail financial services have adopted incremental results as a preferred performance metric for their operations. Learn how adopting a data- and analytics-driven discipline reveals insights that can help ensure incremental results success in customer acquisition, retention, cross-sells, loan/line/deposit growth and other activity across marketing efforts.
LEARNER OUTCOMES:
Define incremental results and applications, and why they are important
Hear case studies and examples of incremental results optimization
Learn strategies and techniques to optimize incremental results