Mobile Marketing: Legally Reaching Important New Audiences
Track
:
MULTICHANNEL INTEGRATION
Program Code:
AM08-0825
Date:
Wednesday, October 15, 2008
Time:
10:00 AM to 11:00 AM
EST
Location:
N103
CONTACT PERSON
:
Marsha Goldberger, DMA
PRIMARY SPEAKER
:
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about each speaker.
Michael Becker, EVP Business Development, iLoop Mobile, Inc.
MICHAEL BECKER is a leader in the mobile marketing industry. Mr. Becker is EVP of Business Development for iLoop Mobile, Inc., a leading and award winning mobile marketing software and application solutions provider. Michael Becker has over 17 years of technical and business development experience and has worked in the global telecommunications—mobile marketing and instant messaging, medical, electronic book, and custom solution test industries. In addition to his role at iLoop Mobile, Mr. Becker is both an active mobile marketing industry evangelist and academic. Mr. Becker sits on the DotMobi MAG Steering Committee, is Chairman of the DotMobi Education Committee and member of the DotiMobi MAG Mobile Internet in Developing Countries Task Force. In addition, Mr. Becker sits on the Mobile Marketing Association (MMA) North American Board of Directors (2004, 2005, 2007), is the Co-chair of the MMA's Academic Outreach Committee and Co-editor of the MMA International Journal of Mobile Marketing. Mr. Becker is currently pursuing a Doctorate of Business Administration at Golden Gate University, San Francisco, focusing his research on the emergence of the mobile channel and its use for marketing; he is specifically researching the emerging phenomenon of Mobile Enhanced Customer Managed Interactions. Mr. Becker is also a Ball State University Center for Media Design Industry & Research Fellow, and has authored over 30 articles on mobile marketing and is the editor of a number articles and speaking series on wide range of mobile marketing topics. Mr. Becker holds a B.S. in Business Administration from Saint Mary's College of California and an M.B.A. from Santa Clara University. Mr. Becker's recent honors include: • MMA 2007 Outstanding Individual Achievement Award • MMA 2007 Innovation Award for iLoop Mobile mFinity Platform • MMA 2007 Overall Excellence Award for Company/Committee for Academic Outreach Committee • ASAE 2007 Gold Circle Award for Peer Reviewed Print Journal [MMA International Journal of Mobile Marketing] from an association with a budget of $2 million less.
SPEAKER
(S):
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about each speaker.
Marsha Goldberger, Director, Corporate Responsibility, Direct Marketing Association
"Marsha Goldberger is director, corporate responsibility, at the Direct Marketing Association. Marsha's responsibilities include directing the work of two of DMA's ethics committees: the Committee on Ethical Business Practice and the Ethics Policy Committee. These committees encourage marketers to abide by the association's self-regulatory Guidelines for Ethical Business Practice through a peer review program; update the guidelines as needed; and develop programs to educate industry members, consumers, consumer advocacy groups, regulators, and others about DMA and its services, including the Preference Services.
In her position, she works with numerous agencies and organizations, such as the National Consumers League, Call for Action, the Council of Better Business Bureaus, Federal Trade Commission, National Association of Consumer Agency Administrators, U.S. Postal Inspection Service, and others to publish and promote consumer and business educational materials and programs.
Marsha has been with DMA since 1991; previously she worked for the Council of Better Business Bureaus and the Washington, D.C. Better Business Bureau. "
Helen Mac Murray is an attorney that represents companies that market to consumers. She is a member of the DMA Ethics Policy Committee, is a former Ohio consumer regulator and is a frequent national speaker/contributor on consumer regulatory issues appearing on ABC News, PrimeTime Live and The New York Times.
Description
The rules for contacting wireless devices are complex and vary depending on the type of communication sent. Rules for sending a text message, for instance, are different from those for sending an email or placing a phone call. Federal regulations and DMA guidelines prohibit contacting wireless telephone numbers when called parties pay the charges. This session will discuss best practices, given these restrictions, for marketers to legally and effectively reach potential customers. Learn the following essential information for marketing in the mobile world:
LEARNER OUTCOMES:
Determining whether wireless numbers vs landline numbers are being called
Legal "Safe Harbor" for calling ported numbers/Penalties for violations
Obtaining express consent prior to communicating with consumers and businesses