Session Information
25th Annual ACCM Conference
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Multichannel Matchback — Accurate Allocation of Orders Set the Stage for Continued Success
Track : Circulation Intensive
Program Code: 116
Date: Monday, May 19, 2008
Time: 2:00 PM to 3:00 PM  EST
Location: Osceola 1
SPEAKER (S):
 Pamela Hodgkinson, Director of Catalog Circulation & Marketing- Catalog Online & Travel, National Deographic
 Linda Spellman, Vice President of Direct Response, Hickory Farms
 Jerry Westendorf, Customer Retention Manager, Benchmark Brands
 Roy Wollen, Managing Consultant, Database Insight, Incorporated
Description
Accurate matchbacks are an absolute must in order to evaluate your sales results and plan for future success. Discover how to allocate orders, determine how catalogs drive web and retail orders, and identify the true cost of acquisition of customers transacting across channels. You'll learn:
- Multiple matchback options and which one is right for you
- Why measuring across channels is not just about getting
credit for the sale


Audio Synchronized to PowerPoint
(Code: 116)
List Price:
  
This session is a part of:
Handout Online
(Code: 116)
Regular Attendee:Free