Session Information
ACCM 2007
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Coming Full Circle - Improving the Customer Experience & Increasing Conversion
Track : Web Analytics & Conversion Intensive
Program Code: 120
Date: Monday, May 21, 2007
Time: 1:00 PM to 2:00 PM  EST
Location: 204B
SPEAKER (S):
 Bill Bruno, Project Manager, Stratigent, LLC
Avinash Kaushik, Author, Blogger & Analytics Evangelist, Google
Description
Now that you have collected and organized the most critical information about your customers' buying behaviors online, this session will focus on how you use that to improve your customers' online experience and increase conversion. We'll explore how the data tells a story, how you should trust in the numbers (not your intuition), and methods for optimization. Plus, we'll provide a case study example.


Handout Online
(Attendees only)
(Code: 120)
Regular Attendee:Free