Course Description

To return to the session list page click '2007 ADA Annual Session' link above.
REDUCE THOSE CANCELLATIONS AND FAILURES AT RECALL
Category: Dental Economics and Practice Management
Course Code:7345

Synopsis:
Recall is the most canceled appointment in dentistry. Learn how to schedule and confirm, convert cancellers and charge for failed appointments. Move patients past "I only want what insurance covers."

Learning Outcomes:
1. Create productive recall program
2. Gain control of schedule
3. Convert short-notice cancellations

Speaker(s):
Annette Ashley Linder, RDH, BS